Baltic Logistics

Baltic Logistics Fleet CRM

A bespoke CRM and dispatch dashboard that cut quote turnaround from hours to minutes.

202412 weeks

Advanced SolutionsWeb DevelopmentIT Support & Maintenance

The challenge

Baltic Logistics quoted freight by hand. Each quote took hours, jobs went to whoever replied first, and dispatch knowledge lived in one person’s head.

Our approach

We built a bespoke CRM and dispatch dashboard with an instant quote engine. Quoting dropped from hours to minutes, routing became visible to the whole team, and customers got a portal to track freight themselves.

Results

The numbers we set out to move.

−92%

faster quote turnaround

+19%

higher quote win rate

−63%

fewer where-is-my-freight calls

“Calm, precise and genuinely senior. Our new CRM saved us more hours in a month than it cost to build.”

Gintarė VaitkutėOperations Director, Baltic Logistics

Inside the build

A look at the system we shipped.

Baltic Logistics Fleet CRM

Related services

The disciplines behind this project.

Advanced Solutions

Custom platforms, automation and AI that remove the boring work and unlock new revenue.

Web Development

Fast, accessible, conversion-focused websites built on a modern stack. Made in Lithuania, engineered to last.

IT Support & Maintenance

Hosting, monitoring and updates handled quietly in the background so your team never thinks about it.

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