Question 1

Where is built.lt based?

Accepted Answer

We are a Lithuanian studio with people across Kaunas, Bergen, Vilnius, Klaipėda and Aarhus. We work remotely by default and meet in person a few times a year.

Question 2

What kind of clients do you work with?

Accepted Answer

Mostly founders and teams across the Baltics who care about doing things properly. We span construction, healthcare, logistics, finance, tourism and more.

Question 3

Do you only work with Lithuanian companies?

Accepted Answer

No. The Lithuania are our home market and our instinct, but we take on the right project from anywhere. We are simply honest about where our edge is sharpest.

Question 4

How small is the team, really?

Accepted Answer

Deliberately small and senior. You work directly with the people doing the work, never a junior down a chain of account managers.

Question 5

How much does a project cost?

Accepted Answer

Our plans start at €490/mo for a focused build and scale from there. Once we understand your goals, we send a fixed quote so there are no surprises.

Question 6

Do you offer fixed-price projects?

Accepted Answer

Yes. After discovery we quote a fixed figure for a defined scope. If the scope genuinely changes, we agree the change before any work or cost happens.

Question 7

Which currencies do you bill in?

Accepted Answer

EUR, NOK, SEK or DKK. Your contract locks the exact figure on signing, so exchange-rate movement never lands on your invoice mid-project.

Question 8

Is there a long lock-in contract?

Accepted Answer

No multi-year lock-in. We work in clear rolling terms because we would rather keep you by being good than by being binding.

Question 9

How does a project actually run?

Accepted Answer

Five stages: Discovery, Design, Build, Launch and Grow. We map goals first, design the system, engineer with budgets enforced, ship carefully, then iterate on real data.

Question 10

How long does a typical project take?

Accepted Answer

Most marketing sites land in six to ten weeks. Stores, apps and custom platforms run longer, typically nine to fourteen, depending on scope.

Question 11

How involved do I need to be?

Accepted Answer

Heavily at the start, lightly in the middle, and present at the end. We front-load decisions in discovery so the build stays smooth.

Question 12

What technology do you build on?

Accepted Answer

Next.js and a headless CMS by default, Shopify Plus for commerce, and React Native or Flutter for apps. We pick the stack that fits, never the trend.

Question 13

Do I own the code and the design?

Accepted Answer

Yes, fully. You own the repository, the design files and the content. There is no lock-in and nothing held hostage.

Question 14

Will the site be fast and accessible?

Accepted Answer

Always. Performance and accessibility budgets are enforced in the build itself, not promised in the pitch. We aim for PageSpeed scores in the high nineties.

Question 15

What happens after launch?

Accepted Answer

We stay close. Maintenance plans cover hosting, monitoring, updates and feature work, and we keep iterating on real data to compound results.

Question 16

What are your support response times?

Accepted Answer

Next business day on Starter, within four hours on Growth, and same-day priority with a named contact on Scale.

Question 17

Can you take over a site you did not build?

Accepted Answer

Yes. We onboard existing sites regularly, starting with a security and reliability audit before bringing it under managed support.

The questions people ask before they trust us.

General

Pricing

Process

Technical

Support

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