Why it matters
An interface that excludes people is broken, full stop. WCAG helps make sure everyone can perceive, understand and use a page, regardless of ability or device. It is the right thing to do and it quietly improves the experience for every user, not just some.
In practice
In practice we build WCAG in from the start, because retrofitting it is slow and expensive. We test with a keyboard and a screen reader, check it against recognised standards, and treat any barrier as a real bug rather than a nice-to-have.