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CRMLogistics

Baltic Logistics Fleet CRM

A bespoke CRM and dispatch dashboard that cut quote turnaround from hours to minutes.

Client
Baltic Logistics
Year
2024
Duration
12 weeks
Industry
Logistics
balticlogistics.no
The challenge

Baltic Logistics quoted freight by hand. Each quote took hours, jobs went to whoever replied first, and dispatch knowledge lived in one person’s head.

Our approach

We built a bespoke CRM and dispatch dashboard with an instant quote engine. Quoting dropped from hours to minutes, routing became visible to the whole team, and customers got a portal to track freight themselves.

Before and after

The same business, rebuilt to convert.

What the old platform looked like, and what we shipped. Slide to see the difference.

old-site.legacy.no
Before

Drag the handle, or use arrow keys, to compare the legacy site with what we shipped.

The results

Outcomes we can point to.

Every engagement is measured against the numbers that matter to the business, not vanity metrics.

−92%
faster quote turnaround
quote-time
+19%
higher quote win rate
win-rate
−63%
fewer where-is-my-freight calls
calls

Calm, precise and genuinely senior. Our new CRM saved us more hours in a month than it cost to build.

Gintarė VaitkutėOperations Director, Baltic Logistics
Inside the build

A closer look at the work.

built.lt
built.lt
Services used

What it took to ship this.

One senior team carried this project from discovery to launch. These are the disciplines it drew on.

Your project next

Want results like Baltic Logistics’s?

Tell us what you are building and we will map the honest path to ship it. A 30-minute consultation, a clear scope and a fixed price band, no pitch theatre.

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  • Senior team from day one
  • Measured performance budgets
  • Built for the Lithuanian market