Vilnius Dental

Vilnius Dental Portal

A GDPR-compliant patient portal with online booking and secure messaging for a Vilnius dental network.

202510 weeks

Web DevelopmentIT Support & MaintenanceAdvanced Solutions

The challenge

Vilnius Dental, a clinic network, booked everything by phone. Reception was overwhelmed, after-hours demand vanished, and any digital fix had to clear a hard GDPR bar.

Our approach

We built a GDPR-compliant patient portal with online booking and secure messaging, wrapped in a calm, accessible design meant to lower anxiety rather than raise it. Compliance was a requirement from the first commit, not a retrofit.

Results

The numbers we set out to move.

41%

of bookings now made online

−52%

reduction in reception call volume

4.7

average patient experience rating

“Our reception team got their day back, and patients tell us the booking experience finally feels calm. That is exactly what we hoped for.”

Jolanta KazlauskienėOperations Lead, Vilnius Dental

Inside the build

A look at the system we shipped.

Vilnius Dental Portal

Related services

The disciplines behind this project.

Web Development

Fast, accessible, conversion-focused websites built on a modern stack. Made in Lithuania, engineered to last.

IT Support & Maintenance

Hosting, monitoring and updates handled quietly in the background so your team never thinks about it.

Advanced Solutions

Custom platforms, automation and AI that remove the boring work and unlock new revenue.

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